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Donation Specialist

POSITION SUMMARY:
Receives and evaluates potential donor information from medical professionals and families to determine donor suitability for tissue and eye donation.
Approaches grieving families to offer the option of donation.
Receives death notifications from RTI Donor Services Division offices, hospitals, funeral homes, coroners, medical examiners and hospice facilities to screen for tissue donation suitability.
Initiates contact with next of kin for potentially suitable donors.
Approaches donor families €“ must be able to talk with grieving families and proceed professionally with the donation process
Obtains Donor Risk Assessment Interview €“ must be able to clearly state and explain the donation process while adhering to strict RTI, state and federal regulatory guidelines.
Coordinates the donation €“ must be able to professionally interact with nursing staff and recovery teams.
Maintains contact with referring facility and other involved parties i.e. funeral homes, coroners, medical examiner, eye banks.
Acts as a funeral homes liaison, assists hospital staff with notification of donation and release and follows up with donor families when needed, being able to give explanations when issues/changes are experiences in the donation process.
Triages calls on behalf of a Texas Organ Procurement Organization (OPO). RTI contracted facilities calls are worked internally. Non RTI facilities are passed to appropriate tissue/eye banks. Vented referrals and Import Options are triaged immediately to an on call OPO coordinator in Texas.
Handles other screening calls from various tissue banks throughout the United States for acceptance into processing.
EDUCATION/EXPERIENCE REQUIRED AND/OR PREFERRED: (list required and preferred separately)
High school education or equivalent required.
Previous data entry experience and the ability to work within defined timelines while being sensitive to exposure of confidential information.
Medical background experience (nursing, laboratory, social work) with knowledge of tissue donation preferred.
Previous experience working with grieving families desired.

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